 |
Resident
Moving into your Apartment:
Before you move in, there are a few things you will need
to take care of. Please read this information very
carefully to make sure your move-in goes as smoothly as
possible. Rent is due on the 1st of every
month. Please make checks payable to "Conquest Housing"
and mail them to: 9150
Florence Avenue, Leasing Office, Downey, CA 90240. Please make
sure to specify the Apartment number in the memo section
of the check.
Utility hook-up:
You are responsible for connecting your electricity,
cable, internet, and phone service.
Call the utility companies one week before your move-in date to ensure you will have
everything on when you arrive. There is no gas service
needed at the Kensington Apartments as all of the
kitchens are furnished with electric stoves.
POWER PROVIDER
• Southern California Edison.................(800)
655-4555 MANDATORY
CABLE AND INTERNET PROVIDERS
• Verizon.................................................(800)
483-4000 OPTIONAL
• Time Warner........................................(888)
892-2253 OPTIONAL
PHONE PROVIDER
• Verizon.................................................(800)
483-4000 OPTIONAL
You do not need to be present to have your electricity
hooked up. You will need to be present to have your
cable, internet, and phone service activated.
You will need to know your apartment number and address
before you call the utility companies.
Your Lease:
You should have received a copy of your lease/rental
agreement when you signed your lease. If you do not
have a copy, please contact our office and we can
provide you with a copy of your lease. Click here for a sample lease.
Please read it carefully and understand all aspects of
your contract. If you have any questions or concerns you
may stop by the office, email us, or call us.
• Remember, if you share the apartment with one or more
roommates (i.e. resident(s) on the lease), you are
jointly liable for the entire amount of the rent and any
damages incurred.
• When making payments for rent, please specify the
apartment number on your check.
• Rent for each month is due in advance, on or before
the first of the month. Failure to pay by 5 PM on the
4th (regardless of what day the 4th falls on) will
result in a late charge as specified in your lease
agreement. The late charge policy applies to every
resident, no exceptions. Rent may be paid at the office during business hours, or
in the rent drop slot outside the office for after hours
drop off. You can also mail to 9150 Florence Avenue,
Leasing Office,
Downey, CA 90240 Keep in mind that if you mail
it, it must be received by the 4th (postmark on the
envelope is irrelevant).
• If you want to add an additional roommate or replace a
current resident, please notify us of your intent. The
maximum number of occupants cannot exceed the specified
number on the lease at any time. The prospective
resident has to fill out an application to be approved
by management. Upon approval, a new contract will be
drawn.
• The meaning of lease: Under this type of contract, you
occupy the premises for a fixed amount of time. You are
responsible for all rent payments through the lease
term, even if you move out before the lease expires.
During the lease term, your rent cannot be increased,
nor can other terms of your tenancy be changed. However,
upon the termination of your tenancy a new contract with
different sets of conditions may be drawn.
• The security deposit is used for cleaning and damages ONLY after you move out. The security deposit may
not apply toward any part of your last month's rent. See
"Moving Out" section below for more information.
• In the event you move out earlier than your
roommate(s), Management is not legally bound to return
your part of the security deposit until the leased
premises has been completely vacated by all residents.
Arrangements can be made at the management's discretion.
back to top
Moving Out:
Here's what you need to do:
1. Email us if you would like to schedule a pre-move
out inspection 2 weeks before you move out. The
inspection will identify damage, if any, which will
result in security deposit deductions. This will give
you a chance to fix the damage to avoid possible
charges. You can email us at thekensingtonapartments@gmail.com.
2. Call the utility companies to discontinue service as
of the last day you will be in the apartment and have
the bills taken out of your name. Leave them a
forwarding address to send the closing bill. If you do
not cancel the service, you will continue to be billed
after you're gone and you will run the risk of them
reporting delinquency to the credit bureaus.
POWER PROVIDER
• Southern California Edison..................(800)
655-4555 MANDATORY
CABLE AND INTERNET PROVIDERS
• Verizon.................................................(800)
483-4000 OPTIONAL
• Time Warner........................................(888)
892-2253 OPTIONAL
PHONE PROVIDER
• Verizon.................................................(800)
483-4000 OPTIONAL
3. You are responsible for payment of rent until
we receive your keys, even if it is after your lease
ends. For instance, if your lease ends July 31st, you still need to pay a full month
of July rent by July 1st.
Don't forget: You are responsible for rent until the
day that you return your keys to the office beyond July
31st. This means that if you return your keys on
August 5th, we will prorate your rent and charge you for
the extra days. Once everyone in your apartment has
moved out and returned their keys, we'll do a walk
through of your apartment to assess the damages. Within
21 days of receiving all the keys, we'll send the security deposit back, less the cost of damages and outstanding charges.
*The security deposit check will be mailed via regular
USPS mail to the permanent address written on your
application. If you would like the check to be sent to
a different address, please send an email to thekensingtonapartments@gmail.com. The check will be made payable to all residents on the
lease.
FYI: Your security deposit cannot be used for the last month's rent. You will be charged a
late fee as usual if your last month's rent is not paid
on time.
Please call the office if you can't remember when your
lease expires or to pick up a copy of your lease.
4. Lost your keys? Below is the fee schedule for lost keys and gate
clickers:
$50 - if all keys are
lost (entire set)
$20 - if just 1 key is missing (gate, apartment, mail
etc.)
$50 - if parking gate clicker is lost
$20 - if laundry card is lost
The above amounts will be deducted from your security
deposit.
5. Have your mail forwarded to your new address at least
2 weeks before you leave. We will not forward it for
you.
Click Here to Officially Change Your Address with the US
Postal Service
6. What you need to do in your apartment before you
leave:
You will need to have your carpets cleaned and get your
apartments professionally cleaned. Don't forget to
clean the inside and outside of your appliances as
well. This includes stove, refrigerator, dishwasher,
and microwave in the kitchen. In the bathroom, you must
clean the sink, bathtub/shower, floor, and toilet. All
vertical blinds must be cleaned (which also means the
interior of the window). If your wall is damaged and
you do not repair it, you will be charged.
If you don't get it done yourself, you can expect a
cleaning fee taken out of your deposit. Assuming there
is no damage, and we only have to clean and do a bit of
paint touch up, it will cost ON AVERAGE (sometimes
more, sometimes less) a total of $350 for a three
bedroom apartment, $280 for a two bedroom apartment, and
$200 for a one bedroom apartment.
If you leave any trash in your apartment, it will cost
you a MINIMUM of $100 out of your security deposit.
DO NOT LEAVE ANY FURNITURE BY THE DUMPSTERS. There is a
$100 charge per item left.
Be sure to remove your bicycles from
the building. All abandoned bikes will be discarded.
Leave all your lights off (if the electricity is still
on).
What you need to bring to us when you move out:
Keys (apartment, security gate, mailbox)
Parking gate clicker
Laundry card
Place the keys and cards in an envelope. Write the
following info on the front of the envelope:
• Your name
• The date
• Apartment number
Seal the envelope, and bring it to the office during
office hours. Please return your keys as soon as you
move out. If you hang on to them, you risk losing them.
Remember, if your keys are returned after your lease end day, you will be responsible for rent for
the extra days. So, if your lease ends July 31st, you
must return your keys by 5:00 p.m. on
July 31st.
back to top
Maintenance:
If you require maintenance service, Please contact us
right away. We are here to help.
Please call the office with any maintenance requests (562) 861-0414 or email us at thekensingtonapartments@gmail.com.
Either speak with someone in the office or leave a
message on the voicemail. Be sure to leave the
following information when you call or email:
• Your name
• Your apartment number
• The nature of the problem (don't forget to tell us
which room it's in)
• Tell us if it is OK if we come in when you are not
home.
If it is an extreme emergency, and it is after office
hours, please call the office and follow the directions
to be connected to an on-call manager.
Please do not stop our Maintenance technicians in the
hall to tell them about a problem. To better serve you,
the office can schedule a technician who can address
your needs in a timely manner.
back to top
Legal Issues:
Everything you ever wanted to know about your rights as
a resident (and our rights as landlords). Check it out
at the California Residents Guide to Residential Tenants' and Landlords' Rights and
Responsibilities.
Have Questions about noise complaints or other issues?
Check the Downey Police Department's website
back to top
|
 |
